Total Care for your HP Notebook

Total Care for your HP laptop

Standard warranty

While your HP notebook is covered by the standard warranty you receive:

Out of warranty? Get free online help at:

You can always use HP Support Assistant from your HP notebook to keep your PC up to date and get assistance when you need help.

For additional coverage, please see the service options below.

For your in-warranty HP notebook

HP Care Pack Service

Protect the well-being of your HP notebook PC by adding to your standard warranty.

Coverage options:
1 or 2 additional years
To buy now, call 1-877-231-4351

HP Accidental Damage Protection

Add to your standard warranty coverage and protect your notebook from drops, spills and electrical surges. You’ll also get virus and spyware removal assistance.

Coverage options:
1 or 2 additional years
To buy now, call 1-877-231-4351

HP Pick Up and Return

Get peace of mind by adding to your standard warranty coverage and enjoy the convenience of a replacement delivered to your door if issues cannot be corrected remotely. You'll also get virus and spyware removal assistance.

Coverage options:
2 Year CarePack – 1 additional year - Buy now
3 Year CarePack – 2 additional years - Buy now

HP House Call

Get peace of mind by adding to your standard warranty coverage and enjoy the convenience of repair in home or office1 if issue cannot be corrected remotely plus assistance with diagnosing virus and spyware issues.

Coverage options:
2 Year CarePack – 1 additional year - Buy now
3 Year CarePack – 2 additional years - Buy now

HP technical support—including virus and spyware removal assistance

Get help with troubleshooting, diagnosis and general questions regarding your HP notebook PC (does not include hardware repair).

HP PC Tune-up Service

Improve the performance of your HP notebook PC with personalized assistance and instruction from an HP technician.

Coverage options:
1-time use
To buy now, call 1-800-474-6836

HP SmartFriend

Your personal help desk for select software- and hardware-related questions not covered in your HP product manual.

Coverage options:
1-time use
6 months coverage
To buy now, call 1-800-474-6836

Assistance with diagnosing virus and spyware issues

Keep your HP desktop PC's performance at its best by getting rid of damaging viruses and intrusive spyware.

Coverage option:
1-time use
To buy now, call 1-800-474-6836

For your out-of-warranty HP notebook

HP SmartFriend

Your personal help desk for select software- and hardware-related questions not covered in your HP product manual.

Coverage options:
1-time use
6 months
To buy now, call 1-800-474-6836

HP PC Tune-up Service

Improve the performance of your HP notebook PC with personalized assistance and instruction from an HP technician.

Coverage options:
1-time use
To buy now, call 1-800-474-6836

HP repair

Minimize downtime if the unexpected happens. Call an HP technician and select the repair option just right for you.

Coverage option:
1-time repair or replacement
To buy now, call 1-800-474-6836

Assistance with diagnosing virus and spyware issues

Keep your HP desktop PC's performance at its best by getting rid of damaging viruses and intrusive spyware.

Coverage option:
1-time use
To buy now, call 1-800-474-6836

HP House Call

Enjoy the convenience of in-home repair1 for your HP notebook PC plus assistance with diagnosing virus and spyware issues.

Coverage option: 1 year
To buy now, call 1-800-474-6836

HP Care Pack Service

If your HP notebook PC is in good working condition, you may be able to keep it protected with this HP Care Pack.

Coverage option: 1 year
To buy now, call 1-800-474-6836

 © Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.