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Extended Service Plans - Smart Friend

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HP Total Care

Call 1-800-HPINVENT
for more info

When you have questions about your products, wouldn't you love to have a smart friend standing by to help? Now you can, in the form of an HP SmartFriend calling card—the equivalent of a helpful friend or family member.
You can use a SmartFriend card to get fast, reliable answers to your questions about your HP or Compaq desktop or notebook PC, as well as photo, single-function, or All-in-One printer, anytime, 24 x 7.
Your HP SmartFriend card will connect you with a technician who can answer select "how-to" questions not addressed by your product manual. They'll also help you solve problems not covered by your standard warranty or extended service plan.
Or, you can call when you simply want to help transferring data, upgrading to a new operating system, setting up a network, and more.
An HP-certified technician can help you with the following:
  • Transfer data from an old PC to a new one or backup data
  • Upgrade your operating system
  • Set up wired or wireless networking
  • Edit and print digital photos
  • Use third-party supported software

Please note: This service is in English only


What's in the box?

2-year HP Pick Up and Return Extended Service Plan for HP Pavilion and Compaq Presario Notebook PCs

    Toll-free calling card
    PIN to use when calling