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Extended Service Plans - PC Tune Up

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HP Total Care

Call 1-800-HPINVENT
for more info

Worried about spam and adware infecting your HP PC? Want to make sure it's ready for peak performance?
The solution is HP Tune-up for PC service, which is sold on a per-incident basis. It keeps you current with security and software updates and helps make sure your machine is running optimally.
Here's how it works: an HP expert technician helps you do a comprehensive set of PC diagnostics and tune-up steps, helping to ensure that your PC is clean, virus-free, and performing well. The HP technician will teach you how to perform these tune-ups so you can keep your HP PC up-to-date in the future.
  • Get more mileage out of your PC investment and help boost productivity by keeping your PC in excellent shape
  • Get direct access to an HP expert technician
  • Learn how to tune up your PC on your own

Service eligibility and limitations

Available only to customers using PC products at home or in a home office or small business environment. Must be using HP or Compaq brand PC running Windows 98, Me, XP, or XP Pro or XP Media Center or Vista. Support limited to assistance with PC performance and problem prevention; does not include break/fix troubleshooting, "how-to" support on third-party software or hardware, repair diagnosis. Single-use HP Care Pack service available up to one year after Care Pack purchased. Nontransferable; expires if not used within year of purchase date.

Please note: This service is in English only


What's in the box?

2-year HP Pick Up and Return Extended Service Plan for HP Pavilion and Compaq Presario Notebook PCs

    HP Care pack Certificate with the HP Care Pack serial number
    Registration card and on-line registration information
    Booklet describing HP Care Pack service coverage in greater detail
    Service descriptions and terms and conditions for hardware maintenance
    Additional HP Care Pack information and instructions