3 Year HP Pick Up and Return Extended Service Plan for HP Media Centre PCs

Don't be caught off guard if the unexpected happens. Protect your Media Centre PC with an HP Total Care 3-year HP Pick Up and Return extended service plan. You'll enjoy greater peace of mind and extended security while keeping your PC covered by the manufacturer who knows it best.

This plan also features Pick Up and Return: your Media Centre is diagnosed, repaired, and returned to you fast!

 

Please note: HP Total Carepacks are valid within the first year of purchase

You get up to three years of: (Including the 1 year standard manufacturer warranty)

• Continuous coverage for hardware parts and labor
• 24 x 7 real-time chat and toll-free phone support from certified HP Total Care representatives
• Technical assistance with installation, configuration and setup, problem solving, and normal PC operation
• Assistance with virus and spyware issues
• Target 3-to-5-day repair time based on type of repair required; does not include shipping time
• Round-trip shipping at no additional cost (two days transit in each direction)
• Convenient door-to-door product pickup and delivery

Extend coverage for two additional years beyond the standard warranty and get an immediate upgrade to Pick Up and Return from the day you buy this plan, which is available for both new and factory-refurbished HP and Compaq Media Centre PCs (prebuilt and customized).

Requirements

• Plan can be purchased up to one year from PC purchase date
• HP has the option, depending on the hardware failure, to supply customer-replaceable parts, provide send-to-HP repair service, provide carry-in repair service to an HP-authorized service provider, or replace product