Don't be caught off guard if the unexpected happens. Protect your Media Centre PC with an HP Total Care 3-year HP Pick Up and Return extended service plan. You'll enjoy greater peace of mind and extended security while keeping your PC covered by the manufacturer who knows it best.
And if your PC should need repair, we'll recycle any replaced parts so they don't end up in a landfill.
Please note: HP Extended Service Plans are valid within the first year of purchase
You get up to three years of: (Including the 1 year standard manufacturer warranty)
Convenient technical support while you're at home
Diagnosis of the problem with an HP representative, which may include sending you an easy-to-replace part, scheduling a visit to your home, or returning the PC to an HP-authorized repair site
Technical assistance with installation, configuration and setup, problem solving, and normal PC operation
Assistance with virus and spyware issues
Round-trip shipping at no additional cost (two days transit in each direction)
Extend coverage for two additional years beyond the standard warranty and get an immediate upgrade to Pick Up and Return from the day you buy this plan, which is available for both new and factory-refurbished HP Media Centre PCs (prebuilt and customized).
Plan can be purchased up to one year from PC purchase date
HP has the option, depending on the hardware failure, to supply customer-replaceable parts, provide send-to-HP repair service, provide carry-in repair service to an HP-authorized service provider, or replace product
NOTE*** Any 2 or 3 year termed service plan is the total number of years of warranty including the standard 1 year warranty. The 2 year service pack is 1 additional year on top of the standard manufacturer warranty and the 3 year service pack is 2 additional years on top of the 1 year standard warranty.**
What's in the box?
Registration card and on-line registration information
Booklet detailing service coverage and instructions
Service descriptions including terms and conditions for hardware maintenance