HP SmartFriend Services
HP SmartFriend Tutor Plan
Want answers to all those software "how-to" questions and help with other computer functions? An HP technician will give you step-by-step directions and assistance over the phone and via remote login to your PC1.
A one-time setup fee will apply.
Subscriptions require 1 year commitment. Early termination fee will apply (see Terms and Conditions for more detail).
Call 844-814-1800 to purchase
Ensure proper PC configuration to optimize usage for:
- Installation and setup of common software applications.
- Network setup and configuration.
- Securing a wireless network.
- Customizing Windows OS features to your needs and preferences.
Customize your PC by:
- Configuring data backup to a local storage device.
- Uploading photos to Internet-based services.
- Syncing Smartphones and tablet devices with PC applications.
- Downloading licensed media from the Internet.
Do you need more help than simple instructional support?
HP SmartFriend Complete Plan offers over-the-phone 24/7 support from an expert HP technician whenever you need it, wherever you are. Service includes HP technician's login to your PC for problem resolution.
1 HP SmartFriend supports any major brand of computer and tablet running Microsoft Windows, OSX, iOS, Android and Chrome OS.
24x7 support is available in English and in the US & Canada only. Service availability varies by country/region. Internet connection required for remote support. Remote support not available for tablets. Not all service plans cover support for tablets.
24x7 support is available in English and in the US & Canada only. Service availability varies by country/region. Internet connection required for remote support. Remote support not available for tablets. Not all service plans cover support for tablets.