|
|
|
|
|
|
|
|
Occasionally, HP
releases service patch updates for HP
Web Jetadmin to address issues experienced by our
customers. These updates are not a
full release of the software, rather, they include
updates of certain components.
Service patch 2 can be
downloaded as a small batch file and installed as an upgrade to an existing
HP Web Jetadmin 8.0 installation. In addition, the full HP Web Jetadmin 8.0 installation file on the HP Web site will shortly
be rolling from version 8.0.3366 to 8.0.3470 to include service patch
2. Therefore, all HP Web Jetadmin downloads will already include service patch
2, and an additional installation of service patch 2 will not be required
for those installations.
If it is uncertain
whether service patch 2 has been installed on an existing HP Web Jetadmin 8.0 installation, check the version under
Help, HP Web Jetadmin, About in the navigation
tree. The following build numbers
represent the possible versions of HP Web Jetadmin
8.0 that can be installed:
8.0.3366 -
HP Web Jetadmin 8.0
8.0.3418 -
HP Web Jetadmin 8.0 service patch 1
8.0.3450 -
HP Web Jetadmin 8.0 service patch 2
(initial release)
8.0.3470 -
HP Web Jetadmin 8.0 service patch 2 (performance
fix)
NOTE: An initial release of service patch 2,
version 8.0.3450, contained an issue concerning the potential to not
receive some toner low threshold alerts for printers previously subscribed
to those alerts (using the EWS mechanism).
It also caused the All Devices list to display more slowly. Version 8.0.3470 of SP2 has since been
released to resolve these issues as well as others.
Installation
Unlike previous service
patches, due to the complexity of this particular patch, it is being
provided as a batch (executable) file update only, rather than an .fpm file
update, to ensure installation success.
Product Update inside HP Web Jetadmin will
not be used for installation if this service patch. To install service patch 2, download the
file named wja80_releasepatch2_bundle_winrel_3470.exe to a location on the
hard drive of the pc where HP Web Jetadmin 8.0 is
currently running. Launch a command
prompt, type the name of the patch file, and hit enter. Once the command prompt returns, service
patch 2 is installed and a browser can be used to launch HP Web Jetadmin.
|
New Functionality
This release of service
patch 2 includes all items addressed in service patch 1 as well as the
following new issues that may be experienced when using HP
Web Jetadmin software.
|
|
|
New items addressed in service
patch 2 (8.0.3470):
- Fixed performance
issue whereby All Devices list displayed slowly.
- Previously
subscribed to toner low alerts continue to perform as expected.
- Microsoft IE
security patch no longer causes anomalies in HP Web Jetadmin.
- Loading
previously saved configuration files no longer causes Multiple Device
Configuration screen to be overlaid.
- Saving security
configuration items to file are now saved correctly. Note: some configuration items still save
improperly and will be addressed in future opportunities. Items include Fax: Send Dialing Mode
and Copier Contrast,
New items addressed in service
patch 2 (8.0.3450):
- Added ability to
add selected devices to an existing group under the Device Tools
drop-down menu
- Additional items
are available for custom alert e-mails including custom columns, toner
serial number, remaining toner levels, installed RAM, maintenance kit
interval and pages/percentage remaining, model number, toner coverage,
total memory, tray levels
- Additional
Solutions may appear under At a Glance that contains links to third
party solutions that can be purchased and installed to extend the
capabilities of HP Web Jetadmin (support is
provided by these respective third party vendors)
- Authentication
Manager plug-in will only appear for devices that support it
- Fax configuration
items are now available for the HP LaserJet 4345mfp
- Subgroups will
auto inherit filter of main group correctly
- The HP LaserJet
4100mfp and HP LaserJet 9000mfp now support SSE
- Tray
configurations now succeed for non-English languages
- Custom fields are
available for alerts custom email
- Viewing log no
longer causes hang
- Fax activity log
on the HP LaserJet 4345mfp and others can now be cleared
- Trap destination
configuration no longer warns of duplicate when port numbers differ
- Email addresses
that contain the & (and others) symbol can be used for alerts
- Hyphen (and other
characters) can be used for domain name under profiles
- EWS password is
now being stored correctly in the credential store after setting the
password on devices
- Added a drop-down
list of existing configuration files when saving files under multiple
device configuration
- Added ability to
delete configuration files under Save\Load Configuration in multiple
device configuration
- Configuration
file that is currently loaded under multiple device configuration is
now displayed in a drop-down menu
- Added a filter
for serial number
- Backslash
character can be used when setting the Accessing the LDAP Server
configuration item under Digital Sending
- Silent install
switches such as /P for port number function correctly (requires new
installation of HP Web Jetadmin that includes
service patch 2)
- Control Panel
Supplies Status Message supports additional printers beyond just the
HP Color LaserJet 4700 and HP Color LaserJet 4730mfp
- Added columns
for: Outgoing Fax pages, Incoming Fax pages, Total Scanned pages,
Total Copy pages, Total Send pages
- Fixed ability to
import the address book on an MFP device
- Sizes can be
correctly assigned to trays under Tray Administration in single
configuration
- A4 size now
available for tray 1 under multiple device configuration
- Configuring the
Search Root ("ou=hp.com") item
performs correctly without clipping the OU
- Added ability to
set PJL password
- Added ability to
disable direct ports (USB/LPT)
- Added embedded
LDAP authentication under single configuration
- SSL certificate
can be imported – required for embedded LDAP
- LDAP
authentication can be enabled for send to folder
- Deleted devices
in groups are now properly removed from list
- Groups now
indicate device model even though device is no longer responding
(cached)
- Fax block list
configuration now succeeds
- Improved toner
low accuracy and subscription by using polling for thresholds
- Increase the
maximum level for toner low alert thresholds from 20% to 100%
- Unresponsive
devices can now be removed from the monitored devices list
- The HP Color
LaserJet 2840 is now available under multiple device configuration
- Digital send
settings are blocked if the device is being serviced by DSS
- Invalid
Credentials log removed the many repeat entries
- Color access control
can be enabled for devices such as the HP Color LaserJet 3000 and HP
Color LaserJet 3800
- Added ability to
import lists of users and/or applications for color access control
- Added ability to
build user and/or applications lists in the HP Web Jetadmin
UI for color access control
- Ability to
manually trigger a saved discovery profile
- GIF files
properly upload for use in maps
- Time value is now
correctly set on the HP Color LaserJet 2840
- SNMP GET
Community Name stored in credential store will no longer exceed 255
characters and potentially lock up printer control panels
- Fax configuration
items are available for the HP LaserJet 1320
- Fixed ability to
set Ignore Alerts value different from Time to Wait for Duplicate
Alerts
- Selecting
"tray 4" under multiple device configuration performs
correctly on devices such as the HP Color LaserJet 4730mfp and HP
Color LaserJet 9500mfp
- When performing
data exports, all column information is checked for
“staleness” and new information is queried from devices if
determined to be “stale”
|
Previous items addressed
in service patch 1 also included in service patch 2:
- Invalid Credentials link no longer appears
under Background Tasks. The Invalid Credentials link lists devices upon
which HP Web Jetadmin did not receive a
response to an SNMP GET REQ packet, which could occur when credentials
or invalid or the device just isn't responding. This link now resides
only under Tools, View Log in the navigation tree. In addition, many of
the duplicate entries are now combined making the log easier to view
- Changing the LDAP Server Bind Method will no
longer gray out the Port Number field on MFPs
- Selecting "Tray 4" in multiple
device configuration no longer results in an error for models such as
the HP Color
LaserJet 4730mfp and HP Color LaserJet 9500mfp
- Multiple e-mail addresses can now be selected
by using the keyboard CTRL key when adding e-mail addresses to receive
alerts
- User is able to select and delete multiple
groups in the All Device Groups list
- The log file found under Tools, View Log can
now be exported in XML format
- Tested and supporting Mozilla
Firefox 1.5 for Linux only
- Entire categories under Disable Pages in
Profiles can be enabled or disabled with one mouse click rather than
having to enable or disable each and every item under each category
- Set Community Name is no longer seen under
Invalid Credentials for a device when attempting to set or change a File
System Password (unless a Set Community Name has been set on the device)
- Media Low alerts are now only available for
printers that support the remaining page level objects
- Underscore characters can now be used in
creating Profile names
- The HP LaserJet 9040mfp now includes the proper alerts for
subscription
- HP Jetdirect EX+3
boxes now display properties correctly for printers connected to ports 2
and 3
- The toner cartridge part number now appears
correctly in a custom alerts e-mail if enabled
- Previously printed test pages can be selected
from a drop-down list rather than having to browse for the file again
- Hostnames are displayed in log file
- Cleaning kit and drum alerts are available for
the HP Color
LaserJet 9500mfp
- Toner out alert is now properly sent for the HP Color LaserJet 4730mfp
- All toner low alerts for all printers should
include color information and remaining levels
- Tray Administration options under single and
multiple configuration should be configurable
- Multiple e-mail addresses can be entered for
device cache export
- The value for Ignore First Alert can be
different from the value for Time To Ignore Duplicate Alerts
- Log file now includes a time stamp for events
In addition to service patch 2,
several application plug-ins have been updated to new versions to address the
following issues:
HP PC
Printer Discovery Plug-in version 3.0.3470
- HP PC Printer
Discovery Plug-in displays that it is performing a discovery under
background tasks and provides details on progress
- HP PC Printer
Discovery Plug-in allows for uploading a list of IP ranges upon which to
perform a discovery
- HP PC Printer
Discovery Plug-in provides an option to disable searching for additional
printer information beyond model name on client machines, thus
eliminating the creation of a user profile directory on client machines
by the operating system
HP Device Storage Manager
Plug-in version 2.7.0031
- Compact flash can be selected as a destination
for installing files on devices
- Bitmap files are no longer increased in size when
installed on devices as macros
- HP Device Storage Manager Plug-in no longer
defaults to fonts folder, thus improving performance
- Printer resident fonts are now displayed in HP
Device Storage Manager Plug-in as well as fonts added to printer DIMM,
etc.
|
