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The Association of Support professionals Award winner - 2001
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If your company relies on you to maintain your IT infrastructure, the ITRC Maintenance and Support section has tools and information to save you time and give you more control.

 maintenance and support for hp
 products

 maintenance and support for Compaq
 products

 » finding answers  » finding answers
 » asking questions  » asking questions
 » keeping software current  » keeping current
 » reviewing licensing and warranty information  » assessing and managing systems
The ITRC has specialized maintenance and support sections for HP products and Compaq products. Our self-solve tools are the fastest path to resolution for most problems. Logging a support case to our Solution Center offers speed and tracking features superior to calling the Solution Center, and we save the logs so you can review them later. Customized software updates and patch management mean less time spent thumbing through CDs and figuring out what you should apply to your systems.
the maintenance and support section of the IT Resource Center really is indispensible in helping us efficiently run our network. --  Gary ferguson, system administrator   Access requirements for Maintenance and Support services vary. In order for you to use some services, your company must have a support contract, hardware support agreement, HP Care Pack service, or warranty with HP, and you must link your ITRC user ID to one of these types of contracts (a one-time operation). Also, HP must have activated a service in the country you wish to use it in.
» download a pdf of introducing the itrc


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