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If your company relies on you to maintain your IT infrastructure,
the ITRC Maintenance and Support section has tools and information
to save you time and give you more control.
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The ITRC has specialized maintenance and support sections for HP products and Compaq products.
Our self-solve tools are the fastest path to resolution
for most problems. Logging a support case to our Solution
Center offers speed and tracking features superior to calling the Solution Center, and we save the logs so you can review them later.
Customized software updates and patch management mean less time spent
thumbing through CDs and figuring out what you should apply to your systems.
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Access requirements for Maintenance and Support services vary.
In order for you to use some services, your company must have a
support contract, hardware support agreement, HP Care Pack service, or warranty with HP,
and you must link your ITRC user ID to one of these types of
contracts (a one-time operation). Also, HP must have activated a
service in the country you wish to use it in.
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