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The Association of Support professionals Award winner - 2001
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The ITRC makes it easy to handle software updates and patches online.

Software Update Manager

Software Update Manager (SUM) gives you a fast, personalized way to manage all your software updates online. No more need to thumb through a pile of CDs to determine which one goes on which system. If you're an HP support customer, you're probably already entitled to use SUM.

  • Get proactive notice by e-mail of relevant updates within 24 hours of their release. Updates are listed by system.
  • Download new releases in minutes, or use SUM to order them on CD.
  • View order status and expected arrival date.
  • View a list of all software products on your support agreement.

Best of all, SUM is available virtually any time, from anywhere on the Internet.

Patches/ firmware

Whether you need an individual patch or firmware to solve a problem, want to update your system with bundled patches, or want to be notified of new patches the ITRC makes it simple. You can locate and download patches, firmware, patch bundles for HP operating systems, patch sets, and patches for HP software products.

Individual patches

The ITRC home page provides a link to the patch/ firmware database. You can either enter a patch/ firmware name, or view the patches for specific platforms and then search by keyword. When you select a patch, you are given a list of all dependent patches. You can then download the patches and install them on the target system, or on HP-UX create a depot to enable easy updates to multiple systems.

Patch bundles(Support Plus)

Patch bundles are groups of standard patches that work together and have been tested as a unit. HP offers new bundles quarterly. Based on current system information you submit, we will recommend a patch bundle, which you can either download from Support Plus, or order on CD by using SUM.

 

Patch assessment

You can use the patch assessment tool to assemble your own patch bundles for your HP workstations and servers running HP-UX. The patch assessment tool analyzes patches and file sets that are currently installed on your system, and generates a list of suitable patches that you can edit to meet your needs. The assessment tool automatically checks your selected patches against each other as well as against patches currently installed on your system to detect any conflicts or dependencies. Assessment results also include recommended security patches and include information on why patches are recommended. Recommended patches can be downloaded via script or tar, zip, or gzip package. You can also request application-specific patch sets.


Patch sets

Operating system patch sets ("mini" patch bundles) have been created for specific HP-UX products and subsystems. Operating system patches are available for a customer's environment based on their specific usage or configuration of the HP-UX server. For example, if you are running an Oracle database application, you can obtain a specific set of operating system patches to support Oracle. HP-UX security patches are now available as patch sets, which you can browse and download in one operation.
» download a pdf of introducing the itrc


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